Last updated: July 30, 2025
This policy explains how subscriptions, trials, billing cycles, and cancellations work for FlowFinds. By creating an account or starting a trial, you agree to these terms.
Subscriptions are billed in advance and automatically renew at the end of each billing cycle (monthly or weekly).
Renewals occur on the same calendar day and time each cycle as your original signup.
We will notify you in advance of any pricing changes before your next renewal.
FlowFinds offers a 3-day trial period for new subscribers. The trial period begins immediately upon signup and is calculated as today + 2 more days (3 full days total).
For example: If you sign up on Monday at any time, your 3-day trial expires on Thursday at the same time you originally signed up.
The 3-day trial automatically converts to a paid subscription at the end of the trial unless cancelled beforehand.
Any fee paid for the 3-day trial (e.g., €1 trial fee) is non‑refundable.
We send reminder emails before the 3-day trial conversion to help you avoid unwanted charges.
You may cancel anytime through Account Settings → Subscription.
If you're unable to login to your account, you can click here to manage your subscription directly.
Cancellation stops future renewals; you retain access until the end of your current paid period or trial.
While Stripe processes renewals at the exact signup time by default, we may, at our discretion, process cancellations or adjustments around 10:00 AM to 11:00 AM CET to align with support operations.
Our support team is available Monday to Friday to answer your questions and resolve any issues.
For assistance, please contact us through our support channels during business hours.
If a monthly charge fails, your account may automatically switch to a weekly payment plan to maintain uninterrupted service.
You will be notified immediately by email and may update your payment method to return to monthly billing or cancel the subscription if preferred.
We do not provide partial refunds or credits for unused time in a billing cycle.
All charges are final except in cases of duplicate billing or verified system error.
We may update this policy periodically. Continued use of FlowFinds after updates constitutes acceptance of the revised terms.