At FlowFinds, we strive to provide the best possible service to our customers. However, we understand that there may be instances where a refund is warranted. This policy outlines our refund terms, eligibility criteria, and the process for requesting a refund.
Please note that the trial fee is non-refundable.
Refund requests must be submitted within 14 days of purchase
The service must not have been used extensively
Refunds are not available for partially used subscription periods
It is the customer's responsibility to cancel before the trial ends. Failure to do so, whether by forgetting, overlooking, or not noticing the trial period has ended, does not obligate us to issue a refund.
To request a refund, please email support@flowfinds.ai with the subject line "Refund Request"
Include your account email, reason for the refund request, and order number in your email
Our team will review your request within 3 business days
If approved, we will process the refund and notify you via email
Once we have confirmed the refund has been processed, it will begin arriving at your bank
Please note that the time it takes for the refund to appear in your account may vary depending on your financial institution, typically 5-10 business days.
We reserve the right to deny refund requests that do not meet our eligibility criteria or are deemed to be in violation of our Terms of Service.
For any questions about our refund policy, please contact our customer support team.